We’re pleased to hear the overall quality of the Eddie Bauer® Weather-Resistant Softshell Jacket met your expectations, though we’re sorry the fit felt tighter than anticipated. We know how important comfort and proper sizing are, and we truly appreciate your feedback. For future purchases, we recommend reviewing the size charts displayed on our product pages and at checkout, as they provide detailed guidance to help ensure the best fit based on your measurements. Regarding your current order, we would have been glad to set up a complimentary replacement. However, this item is temporarily out of stock. Therefore, we have reached out to you by email with details on the steps we are taking to resolve this and ensure you receive a satisfactory outcome. If you have any further questions or need additional assistance, please don’t hesitate to reach out again.