Embroidery not great
Jul 8, 2025 | Liscombe I. |
Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for sharing your experience with us. We truly appreciate your trust in placing another order, and we're sorry to hear that the embroidery on your most recent visor didn’t match the quality of your previous ones. We understand how important consistency is, especially when reordering branded items. Upon reviewing the layout submitted, we can confirm that it was exactly the same as your previous order.
To help us better assess the concern, could you kindly share images of both the new and previous visors side by side? This will allow us to directly compare the embroidery and explore the best way to make things right for you. Thank you again for your feedback—we look forward to resolving this with you.