Thank you for sharing your review on the Maine Zippered Cotton Tote Bag – 31.5 cm H x 36 cm W. We regret hearing that the print quality was not up to par with our usual quality. Furthermore, we have reviewed the details and are happy to see that our customer care team was helpful in providing a resolution for the issue. We trust that was helpful.

We are sorry for the inconvenience caused. Please note that the Maine Zippered Cotton Tote Bag features a size of 31.5 cm H x 36 cm W, as clearly stated on the product webpage. Furthermore, we understand that photos can sometimes be misleading when judging size, and we appreciate your feedback. We are glad to hear that the graphic print turned out well and met your expectations. For future orders, we recommend reviewing the listed product dimensions carefully to ensure the size matches your needs. We hope this helps.

hanks for your feedback. We’re happy you like the bag’s design, but we’re sorry about the print flaws you noticed, especially the smudging on the cat’s face and body. We've sent you a separate email requesting further information. Your time and patience in working this out with us are greatly appreciated. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/