Your order goes through several stages before it arrives. Here’s what happens at each step:

Order confirmation

We send you a confirmation email right away with your order details. If anything looks incorrect, contact us as soon as possible so we can help make it right.
Production

Your order is scheduled for production based on the items you selected and your chosen shipping method.
Customization and packaging

Our team customizes your items and carefully packages them at the production plant to prepare them for shipping.
Package pickup

Once your order is ready, we arrange for it to be picked up from the production plant by the delivery carrier.
Shipping confirmation

As soon as your order ships, we send you a shipping confirmation email with tracking information. In some cases, orders may ship earlier than expected if production finishes ahead of schedule.
Delivery

One of our trusted delivery partners brings your order to your shipping address.