We appreciate you sharing your feedback on the Yupoong Classics™ Six-Panel Retro Trucker Cap, and we regret hearing that while the cap was okay, the logo was higher than expected. Your feedback is important to us, and we would like to investigate this further to assist you better. Could you please reply to this email with a photo that highlights the concern? If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/. We look forward to working with you.

Thank you for sharing your feedback with us. We’re truly sorry to learn that the embroidered logo did not match the size you expected based on the preview. We understand how important accuracy is when you’ve put time and effort into designing, and we regret that the finished product fell short of your vision. Your comments about the preview tool are valuable, and we’ll share them with our team to help improve the design experience. We've sent you a separate email requesting further information. Your time and patience in working this out with us are greatly appreciated. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

Thank you for sharing the image of your Yupoong Classics™ Six-Panel Retro Trucker Cap. We’re very sorry to see that the print looks much smaller than expected. We understand how frustrating it must be when the final product doesn’t match your design. For future orders, we recommend reviewing the PDF Proof or using the Preview option before checking out, as this helps confirm the sizing and placement of your logo in advance. We’ll be sending you a separate email shortly with the available options to resolve this for you. Thank you again for bringing this to our attention, and we truly appreciate your patience while we work to make this right.