It's a pleasure to know that, overall, you've been satisfied with the product. However, we are sorry that the size of the design on the cap has not convinced you. We need to take a look at what you have received to better understand the matter, make the necessary comparisons, and know how to explain what has probably happened. We hope you will provide us with details and photos of the cap by replying directly to this email. Thank you in advance.

We’re truly sorry to learn that the TruCorp truck hats did not meet your expectations. We understand how important it is for your team’s gear to reflect your business well, and we sincerely apologize for the uneven lettering and overall workmanship. We've sent you a separate email requesting further information. Your time and patience in working this out with us are greatly appreciated. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

We appreciate you sharing your feedback on the Yupoong Classics™ Six-Panel Retro Trucker Cap, and we regret hearing that while the cap was okay, the logo was higher than expected. Your feedback is important to us, and we would like to investigate this further to assist you better. Could you please reply to this email with a photo that highlights the concern? If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/. We look forward to working with you.