Holiday Aluminum A-Frame Signs Templates

Response from Vistaprint Customer Care Team:

Thank you for providing feedback on your Aluminum A-Frame Sign purchase. We apologize for any inconvenience caused by the fading of the inserts over the past year, as well as any issues with rust and clasps on the frame. We strive to provide products that meet the needs of our customers, including durability for outdoor use. We regret that the outdoor sign did not meet your expectations in this regard. Your feedback is valuable to us, and we will use it to improve our products and services. As part of our Absolute Guarantee, we've taken the necessary actions on your order and an email with more details has been sent to you. You may check our Signicades which are made of rust-proof plastic and can also be filled with water or sand https://www.vistaprint.ca/signs-posters/signicade We hope you feel our genuine intentions to help.

Response from Vistaprint Customer Care Team:

Thank you for reviewing the A-Frame. We are so sorry to hear that the items is now ruined due to winds. Regarding outside use, we share in our FAQs that, you can, but not when it’s very windy out. For a more durable option that can sustain the elements, check out our Signicades®. Please see email sent to assist, should you decide to replace the item.

Response from Vistaprint Customer Care Team:

We're truly sorry to hear about the issue with your sign. Your satisfaction is important to us, and we want to ensure that you receive a product of the highest quality. We're more than willing to make things right for you. Kindly respond to this email with your order number including images of the A-Frame, and we'll work with you to find a solution that you'll be pleased with. Thank you for bringing this to our attention, and we look forward to hearing from you.

Response from Vistaprint Customer Care Team:

Please accept our sincerest apologies for failing to meet your expectations with the sign. We understand that you're disappointed with this and, we wanted to make this up to you. Your account was reviewed and, we've taken the necessary steps to make this right. Also, an email will be sent to you with more information about this. We hope this helps.