Once you provide your official documentation, we will refund any applicable tax charges from your order back to your original payment method. We will also update your account status for future orders until your documentation expires.
To get your tax refund, follow these steps:
Prepare your documentation
Ensure you have a non-editable copy (such as a PDF) of your valid documentation that proves your tax exempt status.
Email your request
Send an email to ExemptSalesTax@vista.com. Include the email address for your VistaPrint account and attach your documentation.
Confirm your refund
We will process your request and issue a refund for the applicable tax amount to your original payment method. We will also set your account to tax-exempt for future orders until the certificate expires.
Tax laws and eligibility vary by province and are subject to federal regulations.
