Pre-Inked Stamps

Thank you for sharing your feedback on your recent Pre‑Inked Stamps order. We appreciate the time you took to provide details and understand how important it is for the stamp head to be easy to use and align correctly. We are sorry to hear that the size of the stamp head made it difficult to position, requiring you to use a cutting mat each time. To assist you further, we recommend responding with clear photos of the product quality concerns so we can work with you to find the best possible resolution. Your feedback will also be shared with our quality team to strengthen production review and improve usability for future stamp designs. If your request is urgent or you would prefer to speak directly with a representative, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.ca/customer-care/help-center/. We truly value your trust in VistaPrint and look forward to supporting you with future orders that reflect the quality and ease of use you expect.

We’re sorry to hear that the stamp turned out too small and not as legible as expected for your motivational cards. The size ordered was the small option at 2" x 0.75", which can make finer details more difficult to read. We also offer larger sizes that may better suit your needs, including medium at 2" x 1", large at 3.33" x 1.4", and X-large at 3.8" x 2.8". If you need any help selecting a larger size, please let us know, and we’ll be happy to assist.

Thank you for your review submission. We regret to hear that the stamp turned out to be too big. Upon reviewing the account, we saw that the medium-sized (2" x 1") stamp was ordered. Perhaps the small stamp (2" x 0.75") will work out better for you. Please reply to the email with a photo of the stamp impression so that we can review and assist you further.

Thank you for your feedback regarding your pre-inked stamp order. We’re sorry to hear about the issues you’ve experienced with excessive ink and the mess it caused—this is certainly not the quality we aim to deliver. Pre-inked stamps are designed to provide clean, consistent impressions, so the ink overflowing and dripping from the casing is not expected behavior. While it’s good to hear the impressions improved after repeated use, we understand how frustrating it must be for the issue to return after periods of non-use. We’d like to help make this right, and we’ve sent you a separate email requesting further information so we can better assist you with this. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

Thank you for sharing your feedback and photos of the Pre‑Inked Stamps. We appreciate the time you’ve taken to let us know about your experience, and we understand how important it is for every line of text to print clearly. Looking at the product page FAQ (https://www.vistaprint.ca/stationery/stamps/pre-inked-stamps#FAQs), we recommend a maximum of three lines of text for best results. In your submitted file, the Medium (2" x 1") size included five lines, and the last line used a thinner font style. This may have impacted the final imprint and contributed to the legibility issue you noted. To help us provide the best resolution, we recommend replying to this review with clear photos of the product quality concerns. This will allow our team to review the details directly and work with you on the most suitable solution. Your comments will also be shared with our product team to improve guidance around text limits and font recommendations, ensuring greater clarity for future designs. If your request is urgent or you’d prefer direct support, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.ca/customer-care/help-center/. We value your patience and the opportunity to assist, and we remain committed to ensuring your stamps meet the quality you expect.