Pre-Inked Stamps

Thank you for sharing your feedback. We’re sorry to hear that the labels you received were much larger than expected and did not match the size of your previous order. We understand how important it is to have consistent sizing for your products. Please note that the available size and measurements are displayed during the design and ordering process, and a preselected size may be applied depending on the product selected. We recommend reviewing the selected size and measurements before completing your order to ensure they meet your requirements. However, we’d appreciate it if you could share your order number and, if possible, a photo of the labels received alongside your previously ordered labels so we can review the issue further. We apologize for any inconvenience this may have caused and appreciate the opportunity to address your concerns.

Thanks for your review, and we’re sorry to hear of the challenge you've been having with your pre-inked stamp and that ink from the surrounding area transferred onto the paper. That's not the quality we aim to provide to you. We would like to investigate this further and ask that you provide us with images of the affected stamp so that we can work together to resolve this issue. If your request is urgent, and you need an immediate solution, please reach out to our care team via https://www.vistaprint.ca/customer-care/help-center.

Thank you for sharing your feedback on your recent Pre‑Inked Stamps order. We appreciate the time you took to provide details and understand how important it is for the stamp head to be easy to use and align correctly. We are sorry to hear that the size of the stamp head made it difficult to position, requiring you to use a cutting mat each time. To assist you further, we recommend responding with clear photos of the product quality concerns so we can work with you to find the best possible resolution. Your feedback will also be shared with our quality team to strengthen production review and improve usability for future stamp designs. If your request is urgent or you would prefer to speak directly with a representative, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.ca/customer-care/help-center/. We truly value your trust in VistaPrint and look forward to supporting you with future orders that reflect the quality and ease of use you expect.

We’re sorry to hear that the stamp turned out too small and not as legible as expected for your motivational cards. The size ordered was the small option at 2" x 0.75", which can make finer details more difficult to read. We also offer larger sizes that may better suit your needs, including medium at 2" x 1", large at 3.33" x 1.4", and X-large at 3.8" x 2.8". If you need any help selecting a larger size, please let us know, and we’ll be happy to assist.