Just received this order & it's not even close to acceptable
Jan 31, 2024 | Spring
Response from Vistaprint Customer Care Team:
Please accept our sincerest apology for the 22 oz. Stainless Steel Travel Mug Full Color you received. Allow us to make things right for you. Likewise, we appreciate the provided photo and video of the received product as a reference. We are committed to maintaining your total satisfaction, and we want to share this with our quality team to avoid this from happening again. In an effort to help and as a courtesy, we've processed a replacement at no additional cost. An email with tracking details will be sent once shipped out, so you can monitor your delivery. Feel free to keep or recycle the initial items received. You can be assured that your feedback will be shared with the relevant team for improvement.