Please accept our sincerest apologies for failing to meet your expectations with the sweatshirt. We understand that you're disappointed with this and, we wanted to make this up to you. Your account was reviewed and, we've taken the necessary steps to make this right. Also, an email will be sent to you with more information about this. We hope this helps.

Thank you for taking the time to provide feedback on the hoodie sweater you purchased, and we appreciate your comments about its comfort. We apologize for the issue you encountered with the logo colors not matching as expected. We've reviewed the concern you shared with us and have looked into the details of the affected order. An email was sent to you containing information on the resolution that has been provided to you. We hope to make your next visit a more favorable one.