Thank you for sharing your feedback, and we’re truly sorry to hear about the trouble you’ve experienced with your Rectangular Self-Inking Stamp. We understand how important it is for your stamp to deliver clean, consistent impressions, especially when used on legal documents, and we regret that the quality fell short. To help us investigate and resolve this promptly, we kindly ask that you reply to your review with clear photos showing the smudging or production issues you’ve encountered. This will allow our team to assess the problem and work with you toward the best possible resolution. Your feedback will also be shared with our production team to support quality improvements. If your concern is urgent, or you’d prefer to speak with someone directly, our Customer Support team is available at 833-996-2067, or you can visit our Help Center: https://www.vistaprint.ca/customer-care/help-center/ for real-time assistance. We appreciate your patience and the opportunity to make this right.

Thank you for sharing your feedback, and we’re truly sorry that your Rectangular Self-Inking Stamp didn’t turn out as expected. We understand how frustrating it is when important details, especially those representing your brand or message, end up too small to read. Upon reviewing your order, we found that the stamp size selected was Small (1.42" x 0.47"), which can make intricate designs or fine text difficult to reproduce clearly. Additionally, the product page includes a note advising against graphics, fonts smaller than 8-point, or fine lines, as these may not print legibly at smaller sizes. We also recognize your concern about the sizing description. The measurement refers to the stamp’s imprint area, not the overall design size, and we understand how that could have been clearer. Your feedback is incredibly helpful and has been shared with our team to improve clarity and guidance on future orders. If you’re considering a reprint, we recommend resizing your artwork and exploring larger stamp options, up to Large (3.00" x 1.50"), for better legibility. Should you need help updating your design or selecting the right size, our Customer Support team is available at 833-996-2067, or you can visit our Help Center: https://www.vistaprint.ca/customer-care/help-center/ for assistance. We truly appreciate your input and hope to have the opportunity to deliver a better experience next time.