Off centre
Oct 28, 2025 | Cindy D. |
Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for sharing your feedback, and we’re truly sorry that the Acrylic Table Signs you received arrived with a scratch on the small arch sign and the other printed noticeably off-center. That’s certainly not the experience we aim to deliver, and we understand how disappointing this must have been.
We appreciate the photo you provided; it helped us assess the issue more thoroughly. Upon review, we can confirm that you recently reached out to our support team, and a free replacement was processed for you. According to our records and the tracking details sent to your email, the replacement has already been delivered. You can also view this update in your order history: https://www.vistaprint.ca/oh/
Thank you again for bringing this to our attention and allowing us to make it right. We hope the new signs meet your expectations, and we’re here if you need any further support. Your satisfaction is important to us.