We're sorry to hear about the challenges you’ve experienced with the Liverpool Pens. It’s disappointing to learn that the ink and pen are not staying together and that the writing appears crooked. To assist you better, please respond to this email with images of the Pens received. This will help us investigate the matter and work towards a resolution, whether it involves providing replacements or finding another suitable solution to ensure your satisfaction. Thank you for bringing this to our attention, and we look forward to hearing from you.