Thank you for taking the time to share your feedback. We are sorry to hear about your disappointment with the apron and that you feel the quality is not reflective of the website picture or the price. This is certainly not the standard you should expect from us, and we want to understand what went wrong. To help us investigate, could you please share some more specific details about your concerns with the quality? For instance, was it an issue with the fabric, the stitching, or the print? Also, if you could share a few photos of the apron so we can see the issues you've described? We are truly sorry for this experience and look forward to the opportunity to make this right. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/.