We are very sorry to hear about the issues with your recent order. To help us investigate and provide a proper resolution, please reply to this email with photos of the received items, highlighting the discoloration and pixelation concerns you mentioned. We noted that the women’s shirts, especially the bride’s white shirt, did not match expectations while the men’s shirts printed correctly. Your satisfaction is very important to us, and we look forward to your response.

We are sorry to hear that the logo printing on your tank top did not meet your expectations. To assist you further, please reply and share clear photos of the tank top, highlighting the logo and the areas of concern. Additionally, any details about how it differs from your other shirts will help us better understand the issue. Once we receive this information, we’ll be happy to review the matter in greater detail. We truly appreciate your patience and look forward to your reply.

We are committed to delivering exceptional service, and we regret that we fell short on this occasion. We sincerely request the chance to rectify the situation, and we seek your assistance in doing so. Please respond to this email with a photo of the item received, enabling us to find a resolution that meets your expectations.