Water-Activated Packaging Tape Templates

We are sorry to hear that your Water-Activated Packaging Tape order did not meet your expectations this time, and understand how disappointing it must be to notice differences in colour accuracy and clarity. After checking the account records, we are glad to see that our support team has already provided a resolution by arranging a free reorder to help make amends for the issue experienced. Please be assured that your feedback will be shared with our relevant teams for further review, as we continuously work to improve print quality, colour consistency, and overall production standards. We appreciate your patience and the opportunity to put this right for you.

We are truly sorry to hear that your recent order of water-activated tape failed to meet your expectations and that you have noticed a decrease in the quality of the material. We understand how frustrating it is when a product you have previously loved does not feel the same, and we sincerely apologize for the disappointment this has caused. Our records show that your last order was placed three years ago, and we are always making updates with our customers' best interest in mind. Please be assured that we will share your feedback regarding the texture and the lines in the glue with our production team. Our custom tape is reinforced for strength to guard against theft and tampering; you simply moisten it with the included sponge to apply and seal your packages with your logo, and it should still provide the same high-quality protection for your shipments. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.com/customer-care/help-center/.