While we are happy to know the editing page was easy to use, we are sorry for the inconvenience caused. After reviewing your design, we noted that the text on the back of your card was not properly centered, which led to the misalignment and the disappointing result. We understand how frustrating it can be when the on-screen guides and snap-to features make it difficult to judge placement accurately. For future orders, we highly recommend using both the PDF proof and the preview mode before placing your order. This ensures that all elements, including text, are correctly aligned and centered, helping to avoid similar issues and ensuring that the final product matches your expectations. Here's a useful link for more details: https://www.vistaprint.ca/customer-care/help-center/360052259371/?swsquery=pdf%20proof&querycat=helpcenter_search_dropdown We hope you'll find this helpful.

Thank you for sharing your feedback with us. We’re very sorry to hear that your Premium Plus Business Cards arrived with an error in the printed email address. We understand how important accuracy is, especially when you have already corrected the information before placing your order. After reviewing the file submitted to our printing system, we can confirm that the email address on the back of the card was indeed uploaded with “.com.” To help us look into what may have happened during production and find the best possible resolution, could you please share clear photos showing the misprint? This will allow our team to investigate the issue more closely. We’ll also ensure your feedback is passed along to the relevant team for review. If you need immediate assistance or prefer to speak with someone directly, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center anytime: https://www.vistaprint.ca/customer-care/help-center/ We’re here to help and look forward to resolving this with you.