Coastal Chic Wedding Invitations Templates

We appreciate you bringing this to our attention. We’re very sorry to hear about the condition of your invitations. The issues you described with crooked printing, green marks, and white smudges are certainly not what we want for our customers. Could you please reply to this email with a photo of the affected invitations? This will help us review the problem and determine the best way to assist you. For an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/.

Thank you for sharing your feedback, and we're very sorry to hear about the issues with the edges and print quality on your order. We understand how frustrating it must have been to receive a replacement that did not meet your expectations. Your comments have been noted and shared with our team to help improve both our production quality and replacement process. We appreciate you bringing this to our attention and for giving us the opportunity to identify areas for improvement.

We’re sorry to hear that the edited wording you selected was not reflected on the final invitations. We understand how disappointing this must be, especially when you expected the design to match your approved version. We’d like to verify the details and review what may have happened. Could you please share a photo of the invitations you received along with a copy or screenshot of the final design approval showing the correct wording? This will help us compare the files and investigate the issue accurately. Once we’ve reviewed the details, we’ll be happy to work with you toward the best possible resolution. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

Thanks for sharing this with us, and we're sorry to hear that your recent order of invitations didn't print as expected, displaying white dots all over your design. That's not the experience we would want for you. We have completed our checks, and the issue seems to be an isolated instance. We have since processed a replacement order at no additional cost to you. Details of this replacement order can be viewed from the order history/details of your VistaPrint account. We look forward to assisting with future products of interest.