District® Soft-Touch Women's T-shirt Templates

We sincerely apologize for the issue with the three District® Soft‑Touch Women’s T‑shirts in size L that you received. Your satisfaction is very important to us, and we appreciate the photos you provided as a helpful reference. Based on the details shared, this appears to be a production issue that can be resolved by reordering. To make things right, we’ve already processed a replacement at no additional cost via express shipping. You can view the expected delivery date in your Order History here: https://www.vistaprint.ca/oh/. Once the replacement ships, you’ll also receive an email with tracking details. Your feedback has been forwarded to our production team for review and improvement. Please feel free to keep or recycle the items you received. Thank you again for bringing this to our attention. We hope this resolution reflects our genuine commitment to helping and ensures your future orders meet the quality you expect.

Thanks for sharing your feedback. We’re sorry to hear that the logos on your shirts were not centered as expected. We understand how important placement is, especially when you carefully aligned it using the guidelines in the editor. Could you please reply with photos of all three shirts showing the logo placement? This will allow us to review the alignment and determine what may have happened. For an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

We are sorry to hear about the sizing concerns with your District® Soft-Touch Women’s T-shirt, and we appreciate you bringing this to our attention. To help avoid any size-related issues, we always recommend referring to the size chart available on the product page prior to placing an order, as measurements can vary by style and fit. That said, we’d be happy to help make this right, please reply to this email and let us know your preferred size based on your assessment of the item you received, and we’ll gladly set up a free replacement for you. We appreciate your business and look forward to your response.