We are sorry to hear that your sweatshirt didn’t meet expectations. While we’re glad the graphic printed well, we understand your concerns regarding pilling after the first wash. To help us fully assess the issue and provide appropriate support, please reply to this email with photos of the received sweatshirt showing the areas affected. This will allow us to review the matter and assist you further. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via 833-996-2067.

We regret to hear that you're not happy with the quality of the sweatshirt ordered and apologize for any inconvenience caused. In an effort to resolve the issue, we've taken the necessary steps your account and have sent you an email with the details.

Thank you for your feedback. We're sorry to hear about the issue with the logo quality on your sweatshirt. Upon reviewing your account, we saw that you contacted our Customer Care team and the matter was addressed. Rest assured, your concern has also been shared with our team for further review.