We're truly sorry to hear about your experience, and we understand how frustrating this must be—especially as a small business owner relying on quality and timing. The issues with the logo size, puckered stitching, and leftover threads should never have passed our quality check, and we regret that you received something you’re not comfortable wearing. You deserved better communication and a finished product you could be proud of. We’d like to make this right as quickly as possible. Please reply to this message so we can work on a solution, whether that’s a replacement or another resolution that helps. Thank you again for your feedback.

Thank you for taking the time to share your review. We regret to hear that the vest did not fit suitably. The sizes aren't customizable, and so we understand if the fit is not 100% for you. Nonetheless, we will share your feedback with the relevant team. We recommend viewing all or vest options and reviewing the size charts provided to see if there are any that would fit more suitably.