Thanks for sharing your review submission with us, and we’re pleased to hear you liked the birth announcements overall, but we’re sorry to hear the design process was a challenge. We understand how important flexibility and ease of use are when creating a product design. Your comment is appreciated and will be shared with the appropriate team for review, as we are always working to improve both our product and service offers.

Thank you for sharing your feedback with us. We’re sorry to hear that the cards did not turn out as crisp as the original photo, especially since these were for such a special occasion. To help us review this more closely, could you please respond to this email and share images of the cards received? Having a visual reference will allow our team to confirm what went wrong in the printing process and determine the best way to assist you. We truly value your input, as it helps us improve both our product quality and the overall customer experience.

Thanks for your review submission. We’re really sorry to hear of the disappointment experienced with your recent order of birth announcement cards. For the best results, we recommend ensuring your artwork uses high-resolution images (at least 300 dpi) and checking colors in CMYK mode, which more accurately represents print colors than RGB. We have completed our checks and have emailed you details that speak to a resolution that has been provided to you. We look forward to assisting with future products of interest.