Thank you for your review and for bringing this to our attention. We are so very sorry to hear that the new pen is already peeling after the first day of use. You are absolutely right to be concerned. That is not the durable, high-quality finish you should expect from our products, especially when compared to your previous orders. We want to make this right for you immediately. We have processed a replacement for you at no cost, and it will be under your same order number for your convenience. An email with tracking details will be sent once your new pen has shipped out. In the meantime, please feel free to dispose of or recycle the item you received. We appreciate you giving us the opportunity to correct this.

We are sorry to hear that the company name on your pens ended up under the clip. That is completely unacceptable, and we understand your disappointment. We have reviewed your design and have made adjustments to ensure the proper placement of your company name. We have now processed a replacement for you at no cost, and it will be under your same order number for convenience. An email with tracking details will be sent once your new pens have shipped out. In the meantime, please feel free to dispose of or recycle the pens you received. We appreciate you giving us the opportunity to correct this.