Design Wrap Republic Pen – Black Ink

Response from Vistaprint Customer Care Team:

Thank you for sharing your feedback. We're truly sorry to hear that a number of your pens were either incorrectly printed or damaged. We sincerely apologize for the inconvenience, and we're eager to look into the situation and put things right for you. In order for us to report your feedback for our quality assessment along with setting up a free replacement order, please respond to this email with images of the received pens. We appreciate you drawing this to our attention and look forward to hearing back from you soon.

Response from Vistaprint Customer Care Team:

We're sorry to hear that your Design Wrap Republic Pen – Black Ink fell short of your expectations, and we greatly appreciate your feedback. Your account was reviewed and, we saw that you were assisted by one of our Customer Care Specialists. Feel free to dispose of the item received. Your feedback will be forwarded to the respective team for improvement.

Response from Vistaprint Customer Care Team:

Thanks for sharing your feedback with us. We apologize for any disappointment you experienced with your tote bag, and we understand that the quality of the bag did not meet your expectations. Customer satisfaction is our top priority, and we want to make this right for you. and have emailed you information on the resolution that has been provided to you. We value your business and hope to have the chance to serve you better in the future.

Response from Vistaprint Customer Care Team:

Thank you for choosing Vistaprint for your printing needs. We're happy you're pleased with the pens.