We regret to hear that your recent photo book didn’t meet the usual standard you’ve come to expect from us. We know how important these keepsakes are and want to make things right. To help us look into this further, please reply to this email with details of the issue, such as what specifically didn’t meet your expectations (print quality, layout, paper, etc.). If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

Thank you for your review. We're so glad to hear that you think the mousepad looks great with the background. We are, however, very sorry to hear about the trouble you had trying to cover the entire pad during the design process. To help us provide a solution or a tip for your next project, could you please confirm how you wanted to cover the mousepad? For instance, were you trying to stretch your logo to fill the entire surface, or were you hoping to change the background to a different solid color? Once we understand what you're trying to achieve, we'd be happy to guide you through the process. We appreciate you bringing this to our attention and look forward to hearing from you.