We are sorry to hear that the logo was printed off-center on the keychains. We love it when our customers are happy with their shopping experience, so we'd love to make this right for you. We've made the necessary changes and have placed a free reorder for another set of keychains. Thank you for bringing the issue to our attention. We truly value and appreciate your business.

We are sorry to hear about your disappointment with the keychain. This is certainly not the quality you should expect from our products, and we sincerely apologize for this experience. We want to look into this for you immediately. To help us understand exactly what went wrong, could you please share a few photos of the keychain showing the blurry words and faded background? We look forward to making this right for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/.

We’re sorry to hear that the print outcome on your keychain appeared smaller than you expected. We completely understand your concern and are glad to clarify. Please note that our keychains measure 2.95" L x 1.13" W, which unfortunately limits the available print area. That said, we’ve already taken steps to address your concern and have shared further details with you in a follow-up email. Should you need any additional assistance, please don’t hesitate to reach out, we’re always happy to help.