Did not receive
Sep 9, 2025 | Anik B. |
Verified Buyer
Response from Vistaprint Customer Care Team:
We are sorry to hear you have not received your order. According to the tracking details, there was an attempted delivery, but the receiver was unavailable. The shipment was then transferred to an authorized agent and is now available for pickup. It will be held at the pickup counter for 5 business days from the arrival date. We recommend keeping a close eye on the tracking updates to ensure a successful delivery/pickup. Tracking may be done from your order history or shipment notification email. Please check with the designated pickup agent to see if the package is currently available. Once you have done so, please reply and let us know so we can proceed with the best resolution.