Event Planning & Entertainment District® Soft-Touch Unisex T-shirt Templates

We’re very sorry to hear about your experience with the District® Soft‑Touch Unisex T‑shirt. This is not the level of quality we want our customers to receive. As a reminder, our printing system is fully automated and processes files exactly as they are submitted, without manual verification. This means that any issues present in the uploaded design file will appear in the final print. We truly appreciate you sharing this feedback, as it highlights the importance of carefully reviewing artwork before placing an order. To assist you further, we kindly ask that you provide clear photos of the items showing the printing issue. This will allow our quality team to review the situation thoroughly and work with you toward the best possible resolution. Please be assured that your comments will also be shared with the relevant team to help improve the customer experience. If your request is urgent or you’d prefer direct support, our Customer Support team is available at 833 996 2067, or you can visit our Help Center at https://www.vistaprint.ca/customer-care/help-center/ for real time assistance. We value your trust and thank you for bringing this to our attention. We look forward to the opportunity to make this right.

We’re sorry to hear that the quality of the T-shirt didn’t meet your expectations, and we understand your concern about its durability. This isn’t the experience we want for our customers, and we’d really like the opportunity to look into this for you. If you’re open to it, please share a photo of the item you received so we can review what happened and explore the best way to make this right. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/