Gildan® Softstyle® Unisex T-shirt

We appreciate you taking the time to share your experience with the Gildan® Softstyle Long Sleeve T-Shirt. We’re glad to hear that the quality of the shirt itself met your expectations, but we’re sorry to learn that the logo placement did not match the approved design. We understand how important accurate positioning is, especially when you’ve carefully reviewed and approved the markup beforehand. To help make this right, we’d like to take a closer look at your order and the placement discrepancy. Please feel free to share a photo of the item you received, and we’ll review it against the approved design to determine the best resolution for you. We appreciate your patience and the opportunity to address this for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.com/customer-care/help-center/

We’re really sorry to hear that you received the wrong size for your Gildan Softstyle Unisex T‑shirt—we understand how frustrating that must be, especially when you were expecting a Medium and received an XXL instead. To help us investigate and resolve this as quickly as possible, could you please share a photo of the item you received, including the size tag? This will allow us to verify the issue and take the appropriate next steps for you. We appreciate your cooperation and look forward to resolving this for you right away. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

It is wonderful to hear that you found the design and printing process for your shirts to be easy and impressive, though we sincerely regret that the placement of the print did not meet your expectations. We understand that communication can feel different than working with a local shop, and we apologize for any frustration caused by the design appearing lower on the garment than it did in the digital preview. Since you mentioned these were intended as a test run, we highly recommend reaching out to our CARE team via phone for direct feedback in the future; we open to help you refine your design so that your larger order is exactly what you envision. Please provide us with an image of the full front of the t-shirts so we can see the exact location of the print and investigate this discrepancy. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.ca/customer-care/help-center/.