We're sorry to hear that you're not happy with the feel of the jacket ordered and apologize for any inconvenience caused by this. To make this up to you, we've taken the necessary steps on your account and have sent you an email with the details.

We're glad to hear you were happy with the ordering process, embroidery, material, and delivery. We're sorry the jacket’s fit—especially the bulky sleeves—didn’t meet your expectations. We appreciate your input and will share it with our product team. While we're sorry to hear you won’t be choosing Port Authority again, we're grateful you had a positive experience with Vistaprint overall and hope to assist you with other options in the future.

We're happy to hear that the jacket fits well, however, we're sorry that the embroidery is not aligned correctly. To assist you further, please send us a photo of the embroidery on your jacket to [email protected]. We are committed to resolving this matter and look forward to hearing from you soon.

We're glad to hear that you found the quality of the Jacket to be good. Regarding the size issue, we apologize for any inconvenience this may have caused. We strive to ensure accurate sizing across all our products, but we understand that fit can vary depending on the clothing brand, individual preferences, and body types. For future orders, we recommend checking the size chart to get the exact measurements for each size available. If you have any other questions or concerns, please don't hesitate to reach out to us. Thank you for choosing VistaPrint.