Delivering high-quality products with accurate color representation is central to our production standards, and we’re sorry to hear that your Elevate Women's Fontaine Knit Vest didn’t reflect the design you expected, even though we’re pleased to know you were satisfied with the product’s overall quality. We completely understand how this might be disappointing, and we’d like to investigate further to provide the appropriate support. To proceed, kindly reply to this email with clear photos highlighting the areas of concern on the vest you received. These visuals will help us assess the issue accurately and determine the best course of action. We appreciate your cooperation and look forward to your reply.

We're glad to hear that the quality of the Elevate Women's Fontaine Knit Vest matched your expectations. However, we're deeply sorry to learn that it was not true to its size. This is not the VistaPrint experience we want you to have. We'd be happy to help. Furthermore, we recommend replying to the separate email we've sent to your account with clear photos of the affected product and if possible, with other Vests of the same size as a reference for the comparison, so we can work with you to find a better resolution possible. We will ensure your feedback is shared with the relevant team. We're eager to await your email response and resolve your product concern.

We're truly sorry to hear that you're not pleased with how the vest turned out. We definitely understand that you're disappointed with this and, we would love to make this up to you. Your account was reviewed and, we've emailed you more information as it relates to you getting a new set. We hope this helps.