You will be sent a link to your VAT invoice via email after your order has been dispatched. It should be used for all VAT refunds and reporting purposes.
To download your VAT invoice, follow these steps:
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Go to the Help Center and locate the "Need help with a recent order? Start here" section. You may need to sign in to view orders.
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Select the relevant order.
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From the options presented, choose "I need an invoice".
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You will then be able to download your invoice immediately.