Thank you for sharing your feedback on the Independent Trading Co. – Water‑Resistant Lightweight Windbreaker – 2XL. We’re glad to hear you found the jacket beautiful, but we also understand your concern about the fit at the bottom being too tight, even after removing the elastic. Your input is very important, and we appreciate you taking the time to let us know. To help us better assess the issue and explore the best resolution, we kindly ask that you provide clear photos or a short video showing the fit concern. This will allow our team to review the matter thoroughly and ensure your comments are shared with the relevant team for improvement. If your request is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.ca/customer-care/help-center/. We truly value your feedback and look forward to the opportunity to serve you better in the future.

Thank you for your feedback. We're sorry to hear that the jackets didn’t meet expectations. This jacket is described as being made from 2.5 oz., 100% polyester fabric with an interior water-resistant coating, designed to be lightweight and functional. That said, we understand that expectations can vary, and we truly appreciate you sharing how the recipients felt about the quality. Your comments will be shared with the team for review.