Thank you for your review. We are sorry to hear about your disappointment with the dull and faded coloring on your cards. We completely understand your frustration when the final print doesn't have the brightness you were expecting based on the image you used. To provide some clarity on what can cause this, our printing process uses a CMYK color profile (for ink), while images on digital screens are displayed in a bright, backlit RGB color profile. When a bright RGB design is converted for printing, the colors can often come out more muted or appear "faded," as you've described. However, we absolutely want to look into this for you and see how we can help. To do that, could you please share a few photos of the cards you received showing the dull coloring? Also confirm if the design file you uploaded was set up in CMYK? We appreciate you bringing this to our attention and look forward to finding a solution for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/.

We’re pleased to hear that our staff was able to assist you with the changes you needed and that you’re happy with the service. We also appreciate your note about the color and finish of the cards, and we’ll be sure to pass this along for review. It’s great to know that overall you had a good experience, and we look forward to helping with your future printing needs.

Thank you sincerely for sharing your experience—we’re truly sorry that your Square Business Cards didn’t meet your expectations in terms of size and overall quality. We understand how important it is for your cards to make a strong, professional impression, and it’s disappointing when the final product doesn’t reflect that. Upon reviewing your account, we noticed that both your recent and previous orders were for the same Square Business Cards, each with different artwork. As listed on the product page, the trim size for this format is 2.51" (63.68 mm), which may feel smaller than anticipated depending on design layout and usage. We appreciate you taking the time to share this feedback. To help us better assess any concerns with printing quality, we kindly ask that you reply with clear photos of the cards received. This will allow our team to review the issue and work with you toward the best possible resolution. In the meantime, we invite you to explore our full range of business card options (https://www.vistaprint.ca/business-cards), which includes various sizes, finishes, and paper stocks to better suit your preferences. Your feedback has been shared with the relevant team for review and improvement. If your request is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 833-996-2067, or you can visit our Help Center (https://www.vistaprint.ca/customer-care/help-center/) for assistance. Thank you again for bringing this to our attention—we’re here to help and committed to making things right.