Thank you for your honest feedback. We’re truly sorry to hear that the print quality of the Frosted Business Cards did not meet your expectations, especially regarding the readability of your business information. We completely understand how essential it is for your business cards to leave a strong and professional impression. Upon reviewing your case, we can confirm that this was a production issue, and we attempted to process a free replacement. Unfortunately, this product is currently out of stock, which makes replacement unavailable at this time. To resolve this matter, we have taken the necessary action on your order, and you will soon receive a confirmation email with further details. We sincerely apologize for this inconvenience and hope this experience will not deter you from choosing VistaPrint in the future. Your feedback has been shared with the relevant team to help us improve our processes and ensure better outcomes moving forward. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Thank you for your feedback regarding the Frosted Business Cards. We truly appreciate you sharing your experience with us. We understand that waiting for your order can be frustrating, especially when the printing quality does not meet your expectations. We apologize for any inconvenience caused by the shipping time. We do offer standard shipping with expected delivery dates confirmed at checkout, and we are pleased to note that your order arrived earlier than anticipated. However, we recognize that this still did not meet your needs. To address your concerns about product quality, we kindly ask you to reply to this message with clear photos of the cards you received. This will help us identify any issues and work together to find the best resolution possible. Your feedback is invaluable to us, and we will ensure it is shared with the relevant team to improve our services. For future orders, we recommend placing same-day orders under one order number if the shipping address is the same, as this can help save on shipping fees. We are committed to providing you with the best possible experience and look forward to hearing from you soon. Thank you for giving us the opportunity to address your concerns.

Thank you for sharing your detailed feedback regarding your recent orders. We truly appreciate your loyalty and are sorry to hear that the quality and intensity of your most recent set of Frosted Business Cards did not meet your expectations. Upon reviewing your Order History, we noticed that two different design files were used for these orders. It appears that the file from your previous order produced the quality you prefer, while the newer file resulted in a greater intensity that you found less satisfactory. We recommend using the same file that yielded your ideal print for future orders. Additionally, we suggest taking advantage of the preview and proof generation tools available on our site to ensure your design appears exactly as you envision before finalizing your order. If you need any assistance adjusting your design or would like to discuss this further, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to help ensure your future orders meet your expectations.

We're truly sorry to hear about the printing quality issue with the Frosted Business Cards you received. Likewise, we appreciate the provided photo of the received product. Allow us to assist you. Furthermore, we recommend replying to the separate email we've sent with more details on how we can further assist. We will ensure your feedback is shared with the relevant team. We're eager to await your email response and resolve your product concern.