Thank you for reaching out and sharing your concerns about the colour differences in your recent business card order. We sincerely apologize for any frustration this has caused. We understand how important it is for your cards to be both visually appealing and legible, especially when it comes to contact information. Please know that we print files exactly as they are submitted to us, without making adjustments to design elements such as background colours or text contrast. As a result, some variations between on-screen previews and final printed materials can occur, particularly with darker backgrounds and lighter text. We also appreciate your feedback regarding the packaging process. While our production team is focused on ensuring accurate order fulfillment, we’ll be sure to pass your comments along to the appropriate department for review. We saw that you've already reached out to our customer care team, and we trust that they’ve provided the support you need. As such, no further action is required from our end at this time. Thank you for giving us the opportunity to address the issue. We truly value your business.