Wall Decals

Thank you for your feedback, and we’re sorry to hear that the wall decal did not meet your expectations. Our decals are made of PVC-free white plastic and are water- and scratch-resistant. We understand there may have been a mismatch in expectations regarding the material and finish. We appreciate you sharing your experience, especially given the time sensitivity of your project.

Thank you for sharing your feedback on the Wall Decals and for providing photos of what you received. We truly appreciate you taking the time to highlight your concern about the print quality, as we understand how important it is for your decals to meet the high standard you expect. After reviewing the submitted file and the shared photo, we’d like to gain a clearer understanding of the specific issue you encountered. Could you kindly provide more details about the areas of concern? This will allow our quality team to investigate thoroughly and determine the most suitable resolution for your order. If you’d like immediate support, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.ca/customer-care/help-center/. Your feedback will also be shared with the relevant team to help strengthen production standards and improve consistency in future orders. We truly value your input and look forward to resolving this quickly so that your next experience reflects the quality you expect from VistaPrint.

Thank you for your feedback, and we’re sorry to hear that the print quality did not meet your expectations this time. We understand how disappointing this must be. Based on our checks, we can see that you’ve already been in contact with our customer care team and that the matter has been resolved. For future orders, we recommend using high-quality images at 300 DPI for the best print results. We also suggest requesting a PDF proof from the editing studio and viewing it at 100% zoom, as this will give you a clearer idea of the actual print size and resolution before placing your order.