Custom Bookmarks Templates

Thank you for taking the time to share your experience with your Custom Bookmarks order. We’re truly sorry that the production outcome did not meet your expectations. We understand how important it is for your design to print correctly, and we regret that the result did not align with the proof you reviewed. Furthermore, we appreciate the photos you provided of the affected orders, which helped us identify that the issue stems from uneven borders. Because of the way these products are printed on large sheets and then cut into individual pieces, borders can sometimes appear uneven. For this reason, we generally don’t recommend including borders in bookmark designs. To avoid this in future orders, we suggest re‑uploading artwork without borders and ensuring all important details remain within the safety area. As a gesture for your first order, we’ve already taken action on your order and sent a separate email with the full details of the support provided. If you have any questions or would like guidance before placing future orders, our Customer Support team is available at 833-996-2067, or you can visit our Help Center for real-time assistance: https://www.vistaprint.ca/customer-care/help-center/. Thank you again for bringing this to our attention and allowing us the opportunity to make it right. Your feedback is invaluable, and we hope to deliver a result that better meets your expectations in the future.