Thank you for sharing your experience, and we apologize for the inconvenience caused. We understand how frustrating it must be to receive the same incorrect print on two shirts, especially after a replacement was promised. Based on our checks, we saw that you recently contacted Customer Care and that a resolution was provided. We appreciate you reaching out, so the issue could be addressed, your feedback will be shared with the team to help prevent similar issues in the future.

Thank you for sharing your feedback on the District® Very Important Tee® – 2XL. We’re glad to hear that you love the quality of the shirt, though we understand your concern about the sizing feeling smaller than expected. Comfort and fit are very important, and we appreciate you bringing this to our attention. To help us review this thoroughly and provide the best resolution, we kindly ask that you share photos of the shirts received, along with comparisons to other T‑shirts of the same labeled size if available. This will allow our team to better assess the sizing concern and ensure your feedback is passed along to the relevant department for improvement. For reference, the product page includes a detailed size chart in centimetres, noting that fit is standard and measurements can vary by brand. A helpful tip is to measure a similar shirt you own that fits well and compare those measurements with the chart before placing future orders. If you’d like to explore alternative styles or fits, you can browse our full range of Custom T‑shirts here: https://www.vistaprint.ca/clothing-bags/t-shirts. For urgent matters or if you’d prefer to speak directly with a representative, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.ca/customer-care/help-center/ We truly value your input and the opportunity to improve your experience. Your satisfaction is important to us, and we remain committed to helping you find the right product for your needs.

We’re glad to hear the shirts fit well, but we’re sorry the color on your logo didn’t meet expectations this time. We understand how important consistency is and appreciate you bringing this to our attention. To help us investigate and make this right, could you please send us a photo of the shirt? If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

Thank you for reaching out about the District® Very Important Tee® with Full Front and Back Print. We appreciate the opportunity to clarify your concern and assist you further. It appears there may have been a misunderstanding regarding the intended use of this product. The District® Very Important Tee® is designed as a soft, comfortable everyday shirt, ideal for casual wear and brand promotions. As noted on our product page, “The customizable District® Very Important Tee® makes a great promotion for your brand and a nice addition to every wardrobe. It features a soft fabric and ensures comfort all day long. You can pair it with jeans and a jacket for a casual day in the office or for outdoor activities. Finish with your logo or artwork using our online design studio and get your brand noticed wherever you go.” For future purchases, we recommend reviewing the product descriptions and specifications on the landing pages to ensure the item aligns with your intended use. This can help set expectations clearly and guide you to the most suitable product. Additionally, if you're specifically looking for apparel tailored to sports teams or athletic use, we offer a wide selection of performance t-shirts and sportswear across various brands. You can explore these options directly through this link: https://www.vistaprint.ca/clothing-bags/t-shirts/short-sleeve-t-shirts?query=sport&querycat=search_discovery We hope you find this information helpful as you explore the best fit for your needs, and we’re here if you have any other questions.