Yupoong Classics™ Six-Panel Retro Trucker Cap

Thank you for sharing your feedback about the Yupoong Classics™ Six‑Panel Retro Trucker Cap. We appreciate you taking the time to let us know, and we understand how important it is for your custom cap to reflect the quality and professionalism you expect. We regret that the embroidery did not meet your standards, and we want to ensure this is resolved promptly. To help us move forward, we kindly ask if you could provide clear photos of the embroidery issue. This will allow our quality team to review the product against your order and work with you to identify the best possible solution. Your feedback will also be shared with our production team to strengthen evaluations of embroidery quality and improve consistency in future orders. If your request is urgent or you would prefer to speak with someone directly, our Customer Support team is available at 833‑996‑2067. You can also visit our Help Center for real‑time assistance: https://www.vistaprint.ca/customer-care/help-center/ We value your input and thank you again for bringing this to our attention. We look forward to assisting you further and ensuring your replacement cap meets your expectations.

We’re sorry to hear that the embroidery on the hat did not meet your expectations. We understand how disappointing it must be to receive lettering and borders that appear inconsistent, especially when you were expecting a cleaner final result. If possible, please send us a few images of the embroidery, so we can review the issue further and better assist you.