Journals

thank you for sharing your feedback with us. We are sorry to hear that some of your journals arrived with scratches, especially since you were pleased with the ones that turned out perfectly. While dark colors can sometimes be more sensitive to showing surface marks, they certainly shouldn't arrive in that condition. To help us look into this "bad batch" and make things right for you, could you please share a few images showing the scratches on the journals and confirm the total number of items that were affected? Once we have these details, we’ll be able to determine the best way to assist you. We look forward to hearing from you soon.

Thank you for taking the time to share your feedback. We’re glad to hear that the outside of the book turned out exactly as expected. We’re sorry to learn that the inside paper style was not what you were anticipating. This journal offers different page style options depending on the intended use. In this case, the wide-ruled format was selected, which has larger spacing between lines. We also offer other options such as blank pages for freeform writing or sketching, and grid pages for more structured notes or diagrams. If you prefer narrower spacing, our notebooks also include a college-ruled option that many customers find better suited for regular writing. You may explore our notebook options here: https://www.vistaprint.ca/stationery/stationery/notebooks. If you’d like help finding a style that better matches your needs, our team would be happy to assist.

Thank you for your review submission. We're happy you're pleased with the quality and color of the journal. We're sorry grid lines on the pages turned out to be too big. Your business is important to us, so we'll definitely pass your feedback to the team for review.