Lovely Pens, Rough Delivery
Jul 18, 2023 | Jmoose
Response from Vistaprint Customer Care Team:
Thank you for this review on your pens and order experience. It's great to hear that you are pleased with how stunning the pens look and that they write beautifully. We deeply regret the dissatisfaction as a result of how the pens were packaged, and we are sorry that some pens arrived dirty. Our apologies for the inconvenience of having to wash them. This experience will immediately be forwarded to the relevant team. We want to assist with a resolution for the trouble. Please see email sent with the details.