Not happy
Jun 22, 2024 | Robert | Verified Buyer
Response from Vistaprint Customer Care Team:
Please accept our sincerest apology for the District® Soft-Touch T-shirt you received. This is definitely not a Vistaprint experience we want you to remember. Allow us to make this right for you. We’ll be sure to share this feedback with our quality team for our continuous improvement, and we will strive to ensure that this error is not repeated in the future. Likewise, we appreciate the provided photo of the received product as a reference. In an effort to help and as a courtesy, we've processed a replacement at no additional cost. An email with tracking details will be sent once shipped out, so you can monitor your delivery. Feel free to keep or recycle the initial items received. Your time and patience in working this out with us are greatly appreciated.