Get your brand seen anywhere they go with this custom hat.
70% cotton, 30% polyester front
100% polyester mesh back
Structured, six-panel hat
Low-profile
Hook-and-loop closure
Contrast stitching
Pre-curved visor
Help them stay protected from the sun and the elements all while promoting your brand with this custom hat. Made from cotton and polyester, this cap offers a comfortable addition to their wardrobe – without sacrificing any breathability. Plus, the contrasting colors of the stitching and the undervisor make for a sleek and stylish look. What’s more, the hook-and-loop closure ensures a great fit for anyone you gift this to. Ready to make some of your own? Just add your logo, slogan or company information using our intuitive studio. And if you need any assistance while finalizing your design, our experts are happy to help.
We are thrilled to learn that you were pleased with the way your Cap came out. We look forward to doing business with you again.
Product Quality
5
Product Value
5
Ease of Design
4
1
Where do I start.
Aug 4, 2023 | VISTA CUSTOMER SERVICE
Like I said where do I start. Step one, I used the Vista design tool. It was great and has some great options. I made my design and was very happy with it. For someone at VISTA to change my design without my approval. When you look at the pictures, you will see yellow in the sun burst. A VISTA employee changed where the yellow is now to white. My design had no colour on it. Talk to Customer Service and they said it would get fixed. For it to be changed again for another Customer Service person tell me they would get it fixed. Than my order was cancelled because my logo was too small. Talked to Customer Service again and they said my order would get done. For that was not the case, for me having to talk with another Customer Service person for things to go down hill faster than before. They can not do my order because they have no stock. Off to another Customer Service person to find out that you can not ask to talk to any supervisors because the customer is wrong. Yes, your reading that correct. I was tole by the supervisor that I would get what I get, so I asked would it be my design or Vista's design for him to say to me both. I said what? He said "You heard me". So I went to the next step like any old school person would and contacted someone from upper management. They got back to me with in a day. I talked to a lovely lady that was very helpful. At this point it was to late. Vista Customer Service turn me right off. Do not get me wrong the first 4 Customer Service agents I talk to were very good, they just could not tell me the truth. The next 4 agents and the supervisor should get new jobs. As for the upper Management Lady, she was great. Everything she said to me was the truth. To bad she was not running the machine, as you can see in the photo. Just look at the lettering. Where do I start, the letter P, then the MEM and then GOLF for starts. If this is how a big company treats the small guy why would big companies trust them. Honest review, No hard feeling.
Response from Vistaprint Customer Care Team:
We're truly sorry to hear about the frustrating experience you had with your order and the customer service you received. It's disappointing to know that the process did not meet your expectations and that there were issues with the design changes and communication.
Your feedback is valuable, and we apologize for any inconvenience and confusion you faced throughout this process. We understand the importance of maintaining quality and providing accurate information to customers. We will make sure to pass on your feedback to the appropriate teams to improve our processes and customer interactions.
If you have any further questions or feedback, please don't hesitate to let us know by responding to this email. Your satisfaction is important to us, and we appreciate your honest review.
Product Quality
1
Product Value
1
Ease of Design
1
5
I would purchase again
Aug 4, 2023 | John | Verified Buyer
Absaloutley Great Products
Response from Vistaprint Customer Care Team:
We are glad that the cap got a 5-star rating. It would be our pleasure to have you reorder with us.
5
Great hat!
Jul 25, 2023 | Michael | Verified Buyer
Great looking and very comfortable. Totally satisfied and wish I'd ordered more.
Response from Vistaprint Customer Care Team:
It's fantastic to hear that you are satisfied with the product's quality. We appreciate your business and hope to work with you again soon.